{"id":203,"date":"2025-07-07T15:53:52","date_gmt":"2025-07-07T15:53:52","guid":{"rendered":"https:\/\/ascot-education.com\/?page_id=203"},"modified":"2025-09-01T09:09:06","modified_gmt":"2025-09-01T09:09:06","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ascot-education.com\/?page_id=203","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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Pricing & Packages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tFlexible Plans. Real Results. Personalised Support.\n We believe that great tutoring should be high-quality, transparent, and tailored to every student\u2019s goals. Our pricing reflects the care, training, and impact we bring to every session.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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General QUESTIONS <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 1. What is Ascot Education?<\/span>\n\n \n
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Ascot Education is a youth-led tutoring service offering personalised, 1-on-1 and small group tutoring in core subjects, coding, exam prep, and languages for students in Prep to Year 12 across Australia and New Zealand.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n 2. Who are your tutors?<\/span>\n\n \n
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Our tutors are high-achieving university students and graduates who are trained, vetted, and supported by our founder and team. They\u2019re relatable, passionate, and committed to delivering results.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n 3. Where are you based?<\/span>\n\n \n
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We\u2019re based in Australia but operate fully online to serve students across all regions. We also offer limited in-person sessions in select areas (e.g. Cranbourne, Melbourne).<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t

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SUBJECTS & PROGRAMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 4. What subjects do you offer?<\/span>\n\n \n
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We offer English, Maths, Science, Coding & Technology, Exam Prep (NAPLAN, VCE, Selective School), and Language tutoring (Arabic, French, Japanese, Mandarin, Spanish).<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n 5. Do you teach students with different learning styles or needs?<\/span>\n\n \n
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Yes! We personalise our approach based on how your child learns best. We also support students with learning difficulties or additional support needs.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n 6. What year levels do you cater to?<\/span>\n\n \n
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We tutor students from Kindergarten (Prep) through to Year 12, and offer early learning or bilingual classes for younger students.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t

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HOW IT WORKS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 7. How are lessons delivered?<\/span>\n\n \n
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\n All lessons are held online via Zoom or Google Meet, unless otherwise arranged for local clients. We use screen-sharing, visual tools, and interactive resources. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 8. Can I book a trial lesson?<\/span>\n\n \n
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\n Yes \u2014 your first session is free! This helps us understand your child\u2019s needs and allows you to experience our teaching style. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 9. What if my child doesn\u2019t connect with a tutor?<\/span>\n\n \n
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\n No problem. We offer tutor matching and are happy to change your tutor if needed \u2014 your child\u2019s comfort is our priority. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 10. How long is each session?<\/span>\n\n \n
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\n Dropdown option: Standard lessons are 1 hour. For younger children, we may offer 45-minute sessions if better suited to their focus levels. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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PAYMENT & BOOKINGS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 11. How much does it cost?<\/span>\n\n \n
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\n Packages vary depending on subject, frequency, and type (1:1 or group). See our [Pricing Page] for full details. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 12. How do I pay?<\/span>\n\n \n
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\n Payments are made monthly via credit\/debit card, bank transfer, or PayPal. Invoices are sent with clear lesson tracking. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 13. Do you offer refunds or makeup lessons?<\/span>\n\n \n
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\n We don\u2019t offer refunds, but you can reschedule sessions with 24 hours\u2019 notice. Missed classes without notice are counted as used. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 14. Do you have lock-in contracts?<\/span>\n\n \n
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\n No. You\u2019re free to pause or cancel your plan at any time with a week's notice \u2014 no pressure, no commitment. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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EXAM & PERFORMANCE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 15. Do you help with NAPLAN and VCE?<\/span>\n\n \n
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\n Absolutely. We specialise in high-stakes exams, including NAPLAN, VCE, and Selective Entry preparation. We also offer mock tests, strategy sessions, and performance tracking. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 16. Can you guarantee results?<\/span>\n\n \n
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\n While no tutor can promise grades, we guarantee structured lessons, consistent support, and real progress. Many of our students see significant improvements within 4\u20138 weeks. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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PARENT SUPPORT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 17. Will I get updates on my child\u2019s progress?<\/span>\n\n \n
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\n Yes \u2014 we provide weekly updates or monthly reports so you\u2019re always in the loop. You\u2019ll also have direct contact with your child\u2019s tutor and our admin team. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 18. How do I get started?<\/span>\n\n \n
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\n choose a subject, and we\u2019ll match you with the right tutor. You\u2019ll hear from us within 24 hours. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 19. Can I change or stop my plan?<\/span>\n\n \n
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\n Yes, just give us a week\u2019s notice. We understand that schedules and priorities change. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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TROUBLESHOOTING \/ TECHNICAL<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 20. What if we have tech issues during the session?<\/span>\n\n \n
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\n No stress \u2014 we\u2019ll reschedule at no extra cost if there\u2019s a tech failure on either end. <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 21. Do you record lessons?<\/span>\n\n \n
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\n We can, with your consent, especially if your child wants to review it later. Otherwise, we respect privacy and do not record by default. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t
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OTHER<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n 22. Do you offer holiday programs or intensive bootcamps?<\/span>\n\n \n
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\n Yes \u2014 during term breaks we offer special programs for exam prep, coding, or language intensives. Join our mailing list to get early access! <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n 23. Do you offer in-person tutoring?<\/span>\n\n \n
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\n We primarily operate online, but may offer in-person tutoring in Melbourne (Cranbourne and surrounding suburbs) depending on tutor availability. <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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STILL HAVE <\/br>\nQUESTIONS?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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we\u2019re happy to help !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet in touch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBOOK A FREE CONSULT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Pricing & Packages Flexible Plans. Real Results. Personalised Support. We believe that great tutoring should be high-quality, transparent, and tailored to every student\u2019s goals. Our pricing reflects the care, training, and impact we bring to every session. General QUESTIONS 1. What is Ascot Education? Ascot Education is a youth-led tutoring service offering personalised, 1-on-1 and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ascot-education.com\/index.php?rest_route=\/wp\/v2\/pages\/203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ascot-education.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ascot-education.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ascot-education.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ascot-education.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=203"}],"version-history":[{"count":40,"href":"https:\/\/ascot-education.com\/index.php?rest_route=\/wp\/v2\/pages\/203\/revisions"}],"predecessor-version":[{"id":436,"href":"https:\/\/ascot-education.com\/index.php?rest_route=\/wp\/v2\/pages\/203\/revisions\/436"}],"wp:attachment":[{"href":"https:\/\/ascot-education.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}